I am trying to install BO XI 3.1 on AIX . I am using 32 Bit BO server. My CMS database is Oracle 10.2.0.2 . I have changed the LD_LIBRARY_PATH=$ORACLE_HOME/lib32 . Still i am getting the below error.The CMS database credentials are not validated.
“Failure to validate the database credential has a potential to crash the database at a later stage. Enter the correct infor
mation. (STU00104)”
Please let me kw if anyone has faced this issue.I faced the similar issue with BO XI 3.0 on Solaris server but changing the LD_LIBRARY_PATH=$ORACLE_HOME/lib32 solved ths issue earlier.
I have the same issue on RedHat 5 with Oracle 10gR2 database.
SQlplus works, but the installer says :
Failure to validate the database credential has a potential to crash the database at a later stage. Enter the correct information.
(STU00104)
Mu Product info:
Vendor : Business Objects
Product : BusinessObjects
Version : 12 1
Date : 13 Sep 2008
Platform : Linux 32
SoftwarePath : linux_x86
If anyone has a solution, please post it, I am stuck.
[edit]
for me the library path is :
LD_LIBRARY_PATH=/u01/app/oracle/product/instantclient10g/lib
for the install user.
Like stated, SQLPlus connects perfectly with it.
I found the problem.
For me the libs of the instantclient10g were causing the error.
When using the ORACLE_HOME and lib from the DB install, it works.
I am working on a test install where DB and appserver are on one server, I wonder if this would have worked when the DB was on an other server so I was stuck with the instantclient?
Well, I can go on for now, I’ll post if I have similar problems in production.
vgerris, it seems to me that your path was pointing possibly to the 64-bit lib folder and by copying over from the DB you just overwrote those with the contents of lib32. Maybe not, maybe it was just Instant Client.
To All:
I am suffering this same issue now. I am running on Linux x86_64, RHEL 5.2, Oracle 10.2.0.1 64-bit client, Oracle 11.1.0.7 database.
BOE XI 3.1 base install is being attempted, fails with the dreaded STU00104 error after entering in CMS DB details.
My LD_LIBRARY_PATH points to /data/app/oracle/product/10.2.0/client/lib32 and this is valid.
SQLPLUS from the same user to the target CMS database works fine.
I am out of ideas and am starting to suspect my Oracle install (I started with Oracle 11g client and then realized this was unsupported still for CMS).
I have a solution to this issue now. It came about through an Oracle Support SR. I luckily got an engineer who really wanted to help. It turns out I was missing one of the “i386” versions of a required package. I had queried for all packages using:
rpm -q <partial package name>*
…and then I just moved on when I did not get the warning that the package was not installed. I failed to ensure that all of the required “i386” versions were installed. I put it on immediately and Viola! Success!
BTW, the package missing was: glibc-devel-2.5-42.el5_4.2.i386
Although that is a newer version than the required one.
Later I was directed to use a command such as this:
to dump all of the packages on the system to a file and then just parse/search the file for each package paying special attention that all “i386” versions are present.
We were able to go through the installation on AIX with oracle 10g (64 bit) after giving Read,write and Exceute (chmod 777) permissions on Oracle_Home directory and also to sub folders.
