BusinessObjects Board

BOBJ schedule to SFTP with SSH-2 security is failing

Hi Team ,

Environment : BI 4.2 SP3 .
we are facing issue in scheduling webi report as excel/csv to sftp. Most of the times schedule showing failed status,but in sftp I see schedule out put file with 0KB.
error message : connection error. []: [CrystalEnterprise.Sftp] in logs as well in history.
sometimes only out put with less 10 KB is sending to sftp .SFTP team verified there is no restriction on file size,file type ,characters for files .

+additional information ,
we tried from BODS ,ended up getting below error

protocol. Error: <(-31) SFTP Protocol Error>
below is error message ,from fiddler .

fiddler.network.readresponse.failure> Session #22 raised exception System.Net.Sockets.SocketException An established connection was aborted by the software in your host machine .

How can we resolve this ? Any configurations to apply at SFTP or BIP ?

Thank you
Sateesh


bosateesh (BOB member since 2011-09-15)