BO timeout

security CMC
1

All,

We have set the connection timeout setting to the “…\Tomcat\webapps\businessobjects\enterprise115\desktoplaunch\WEB-INF\web.xml file to 2 hour and the connection timeout in the Webi server is 4 hours.
One of our users get the following error while editing the report for 2 hour.

Your Web Intelligence session has timed out. Log out and log in again to infoview ( Error : WIJ 77778)
Errror description is :
Server : http://139.61.158.8080/ businessobjects/enterprise115/desktoplaunch/infoview/

He should get this only if he did not use it for 2 hours. But he is getting this inspite of this. what can be the cause ?

ANy suggestions?

Thanks,
CS

casey (BOB member since 2006-09-12)

2

Try these solutions

http://technicalsupport.businessobjects.com/KanisaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=4425902&sliceId=&dialogID=20820233&stateId=1%200%2020818720

Rajasekar :india: (BOB member since 2004-07-16)

3

The thread posted above gives you the details. You may wanna try a search on BOB as well. The link below is another good one.

Kashif Saeed :pakistan: (BOB member since 2004-06-02)