BI 4.0 time out settings

security CMC
1

On our sand box wit SAP BI 4.0 I’m getting the:
“your session will expire in 5 minutes”-window all the time

But I can’t seem to find where to increase this value so the time out value can be increased

anyone?

Tiny :netherlands: (BOB member since 2004-11-10)

2

hi

please check which session expiry message you are getting:

  1. Tomcat,
  2. Web logic,
  3. CMC

1)Tomcat Session Time Out Solution

Log into the BusinessObjects server. Perform the following steps.

  1. Go to Program Files\Business Objects\BusinessObjects Enterprise 12.0\warfiles\WebApps \InfoViewApp\WEB-INF

  2. Open web.xml in a text editor.

  3. Change the session-timeout value to the one desired. The default value is 20 minutes.

    45

Similarly, modify web.xml on the following folders:
AdminTools
AnalyticalReporting
CmcApp
CmcAppActions
CrystalReports
InfoViewAppActionsting
PartnerPlatformService
PerformanceManagement
PlatformServices
VoyagerClient
Xcelsius

if you are getting weblogic or CMC session time out , please post for the solution.

thanks

www.ritnoa.com
owais@ritnoa.com

osrootofos :us: (BOB member since 2012-02-10)

3

I think it’s just some 3. CmC setting which is causing the time out warning.

Tiny :netherlands: (BOB member since 2004-11-10)

4

hi

Change Properties through CMC
Once the warfiles are updated, log into the Central Management Console (CMC) and do the below changes.

  1. Go to Servers. Right-click Web Intelligence Processing Server.

  2. Select Properties. Change “Idle Connection Timeout” to 45 minutes. Click Save & Close.

  3. Right-click Crystal Reports Processing Server.

  4. Select Properties. Change “Idle Connection Timeout” to 45 minutes. Click Save & Close button.

  5. Right-click Desktop Intelligence Processing Server.

  6. Select Properties. Change “Idle Connection Timeout” to 45 minutes. Click Save & Close button.

  7. Navigate to Home. Click Applications under Manage.

  8. Right-click on Web Intelligence. Select Properties. Change the „Auto-save time delay‟ to 2700 seconds. By default, this is 600 seconds.

IMPORTANT: The following step involves editing the registry. Using the Registry Editor incorrectly can cause serious problems. Use the Registry Editor at your own risk. Please refer to Knowledge Base article 1323322 for more information.

  1. Open the Registry Editor. (Click Start > Programs > Run > type “regedit”.) Modify the following values:
    HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\CMS\Instances\cmsname.cms, Change IdleSessionTimeout=2700000
    HKEY_LOCAL_MACHINE\SOFTWARE\BusinessObjects\Suite 12.0\default\WebIntelligence\Server\Admin\SwapTimeOut to 2700000.(Only if WebIntelligence reports timeout)

thanks
www.ritnoa.com
owais@ritnoa.com

osrootofos :us: (BOB member since 2012-02-10)

5

So If I understand it correct you’ll have to:

  • adjust parameters on loads of different places in CmC?
  • adjust parameters on webserver in the web.xml (on +10 places)
  • hack registry

Just for a time out?

Tiny :netherlands: (BOB member since 2004-11-10)

6

Not any more - one place only:
C:\Program Files (x86)\SAP BusinessObjects\Tomcat6\webapps\BOE\WEB-INF

what was described was for R3, so not relevant.

dessa :madagascar: (BOB member since 2004-01-29)

7

So if I edit the web.xml at the above space I’m done? Or do I need to restart something? (or worse ;redeploy war file?)

Tiny :netherlands: (BOB member since 2004-11-10)

8

agree with dessa just one location and done. you need to restart tomcat.

Abishek :us: (BOB member since 2004-12-09)

9

Moderator note:
Next time please cite the source of the information that you are posting. In the case of the above text, it’s the SAP’s document “How to Increase Session Timeout in Business Objects XI 3.1”:
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/30d83682-5600-2e10-1f95-c416236ec519?QuickLink=index&overridelayout=true&49873160771734

Marek Chladny :slovakia: (BOB member since 2003-11-27)

10

Is there anywhere we can do this where we won’t have to re-implement the change every time we redeploy the WAR file or patch the system (similar to the /custom folder for BILaunchpad.properties)?

jlgh :us: (BOB member since 2009-06-11)

11

No, I don’t see it. I have installed service packs and I have seen multiple times that I lost my files even though they are were in custom folder.

It is always better to save all the configuration files as a backup at a different location or network drive, as it will be easier to restore them back to their respective folders.

BO_Chief :us: (BOB member since 2004-06-06)

12

Are you putting the ‘custom’ files in the following location?
d:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\warfiles\webapps\BOE\WEB-INF\config\custom

This one seems to stay stable when patching and redeploying WAR files.

If you put your .properties files in
D:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\BOE\WEB-INF\config\custom they will get overwritten on every refresh of Tomcat.

jlgh :us: (BOB member since 2009-06-11)