Axis labels disappear in PDF only with recurring schedule

I have a strange issue happening with scheduled reports saving as PDF. We’re finishing our upgrade from BI3 to BI4.1 sp4.

I have a folder with 7 reports that each contain several dozen graphs. The reports should run every morning and save as PDF to a network drive. They run successfully, but the X-axis labels aren’t visible in the PDF. The strange thing is if I schedule a report to Run Now the labels appear, but if I schedule it on a Recurring basis (M - F at 1:00 am) the labels disappear.

I tested this again yesterday with 1 of the reports. Scheduled it to Run Now and the PDF was fine. Immediately scheduled it again, the only difference was the recurrence. This time I set it to Weekly M - F. This morning I checked the PDF and there are no labels on the X-axis. :crazy_face:

Has anyone seen anything like this before? Any ideas what to check?


Norm Rosen :us: (BOB member since 2002-07-10)