BusinessObjects Board

Authentication drop-down disabled

Cannot currently refresh Live Office docs as the Authentication drop-down box is disabled, and the AD tickbox is disabled. Please see attached for details.

Does anyone know why this is? Live Office is at 4.0 although we are on 4.1 but it has worked fine previously on this setup.

thanks
Live Office issue.doc (54.0 KB)


frank35 :uk: (BOB member since 2005-08-25)

Good day frank35

I am currently sitting with the same issue.
Have you found a solution to this issue.

Best Regards
Francois


MnrBeer (BOB member since 2015-11-23)

Hi,

Try with below steps.

Use the following Web Service URL inside Excel > Live Office > Application options> Enterprise
Username: XXXX
Password: YYYY

WSD URL: http://server:port/dswsbobje/services/Session (keep ‘Session’ with uppercase ‘S’)

Regards,
Pradeep


padykr (BOB member since 2015-12-23)

Just out of curiosity. Is the version of Live Office on your local machine the same as the version of BI (down to the FP level)?


kevlray :us: (BOB member since 2010-06-23)