Asterisks stopped displaying

Hi all,

An end user of Crystal Web Viewer in Internet Explorer 11 says that asterisks used to display on her documents in Web Viewer, whenever she would print those documents.

She says that, about six months ago when they upgraded, these asterisks stopped displaying.

Is there some sort of add-on or something along those lines that is missing that needs to be reinstalled in Web Viewer in order to “bring back” those asterisks?


quocvuong154 (BOB member since 2019-09-19)

[Moderator Note: Moved from General Discussion to Crystal Reports]

And welcome to B:bob:B!

Marek Chladny :slovakia: (BOB member since 2003-11-27)

It’d help us better help you knowing all these:

What was upgraded?
Is the behavior same for other browsers (Chrome, Firefox)?
What is the behavior when the users view this when a Client tool is used?
Have you tried switching between the various view formats available for Crystal reports? What is the end result?

Maybe once you get to know all of the above you have your solution.

Good Luck!

BOB_DW (BOB member since 2004-08-26)

Normally asterisks in Crystal Reports (unless they were put there on purpose) would indicate a field that is not wide enough to show the data. The only other possibility (that I can think of) is that whatever font the asterisks are, is now be translated to a non-printing character.

kevlray :us: (BOB member since 2010-06-23)