BusinessObjects Board

Assertion Failed Error Live Office 4.2 SP3 patches 2, 11, 12

Keeping this simple, I am unable to refresh any webi reports with Live Office 4.2 SP3 patch 12. The issue starts with the Webi Intelligence toolbar option. I select any webi report from the folder structure and upon trying to refresh prompt values, I receive “SAP BusinessObjects Live Office - An error occurred from the prompt dialog (LO 02031)…the given key was not present in the dictionary”. If I am able to get past any prompts, upon report refresh I am immediately presented with a huge Assertion Failed error containing at least 100 lines of method failures and more. SAP indicated that patch 12 would solve these issues but it did not. I want to hear from you if you have experienced these issues and what you can recommend for resolutions. Thank you!


KeviBaer (BOB member since 2016-08-02)