I think to monitor the servers/services BO has provided the CMS and CCM consoles.
For traking the events and issues auditing needs to be activated for perticuler event api. I haven’t done this so far but I have read this in the administration guide for BO XI R2.
Like to know if there is such external tool are available to monitor the BO.
There is no usefull solution out of the box to monitor XI services.
What you need is an external monitoring tool and define what you want to track on the server: services, …
If you want to go into the detail of the services ot see if they are working vs up (and hanging) you will have to use the BO SDK to test the functions and define what the result will be.
It is not standard but then again ever customer has different needs and expectations, on how it should be monitored.
What would be useful is a list on sample code for some of these check’s.
BO activity tracking can be done with the BO auditing feature if you are a premium customer. It will not cover your deski clients.
I didnt understand weather to use the external tool or SDK or both are required, have you done this in past? it will be gr8 if you can share few sdk funcition names to be used in such scenario…