BusinessObjects Board

All BCA reports failing continuously(unknown job killed)

scheduling Broadcast Agent (BCA)
#1

Hi,

I am working on all the 3 versions 3.1, XIR2, 6.5. Today had a surprising issue with the legacy version (6.5). All the scheduled reports in BCA were failing continuously with error “unknown job killed BCAG0230”. The server was responding , BO services were okay but all scheduled reports were failing.

We even rebooted the server but all in vain!!..

On investigation , it was found that one of the groups in supervisor was changed to a user because of reasons unknown. Getting back to the Oracle database and assigning that user back to group id ( by update command ) made everything normal.

What I am wondering is how did this effect the reports on BCA? How are they even linked!!.. If anyone can explain?

Amy_Vikram :india: (BOB member since 2011-10-15)

#2

Hi,

Just a wild guess:
Does the user that is used for BCA scheduling belong to the group of users that misteriously changed to a user? That could somehow and potentially explain problems with scheduled jobs. Somehow. Potentially. :slight_smile:

Marek Chladny :slovakia: (BOB member since 2003-11-27)

#3

Thanks for being in !!.. To ans, No…It isnt…The Scheduling groups is separate.

Amy_Vikram :india: (BOB member since 2011-10-15)

#4

Are there any special users in that group of users?

Marek Chladny :slovakia: (BOB member since 2003-11-27)

#5

Hi,

The user group has no broadcast agent properties enabled for it , but a noticeable point is that it comes under a group called “Standard BO webi users” which has scheduling properties associated with that!!

Could that be a reason?? If yes, can you pls explain how?

Many Thanks,
Amit

Amy_Vikram :india: (BOB member since 2011-10-15)

#6

Yes, it can be a reason.

It’s been more than 6 years that I worked with (and even saw) this old BOBJ version so my memory is a bit rusty :?

Marek Chladny :slovakia: (BOB member since 2003-11-27)

#7

But shouldn’t the property defined at the lower level overwrite it? :roll_eyes:

Amy_Vikram :india: (BOB member since 2011-10-15)

#8

Thanks… The group id assigned to the group(16 ) changed to user id (1). Though the group had scheduling rights associated with it :yesnod: but it had no users in it :crazy_face:

Amy_Vikram :india: (BOB member since 2011-10-15)