Adobe SVG issue when using Dashboarding and Analytic

As i understand that SVG is now native to modern browsers and Adobe SVG is a discontinued product - that is fairly clear to me.

However, when trying to access my Dashboard that contains some basic Analtyics widgets but when I access my Dashboard I get this message:

“The Adobe SVG Viewer is not installed. Download now?”

With Internet Explorer I get the equivalent message/issue.

We just upgraded to BO 3.1 (SP 6) and I am using the latest version of Chrome and IE 9. Is this a comparability issue? Is this a Java issue? I understand there were some Java related issues resolved Service Pack 7.


gautamsingh (BOB member since 2014-04-18)

I am looking through the SP7 release notes but not immediately seeing anything applicable. We’re looking for a justification to upgrade, especially if it would resolve this issue.


gautamsingh (BOB member since 2014-04-18)