Account Information Not Recognized

security CMC
1

Hi,

In an attempt to backup my Business Objects production system, I created a database dump of PROD and restored it to the BACKUP.

Also, I rsynced the frsinput and frsouput directories. I was under the impression that would essentially copy everything from one instance to another.

After doing this, I get the following error:
Account Information Not Recognized: The property SI_GUID of info object with id number 9603 is not unique. Table = ‘CMS_InfoObjects6’. Column = ‘SI_GUID’

I was under the impression this would be enough to get a backup created…did I miss a step?

Any and all information would be greatly appreciated…

Thanks,
Dave

davecorbino :us: (BOB member since 2008-07-22)

2

Are you sure your CMS database backup and the file repositories are in unison?

vinod_menon :india: (BOB member since 2007-04-09)

3

Hi,

Thank you for your response…

I actually just restarted all the servers on the backup box and it appears to be working…

I should have done that before posting. Just out of curiosity, will this method of backup also capture instances?

Thanks again,
Dave

davecorbino :us: (BOB member since 2008-07-22)

4

Instances are stored in your Output File store. So it should capture them as well.

vinod_menon :india: (BOB member since 2007-04-09)

5

Hi everybody,

I am having the same issue.

My environment :

BOXI3.1, Linux Redhat 5 + WMWARE, Oracle 11.

Do I need to restart all the servers to correct it?

I mean OS server, database server and Bo server?

Regards,

bngbob :cote_divoire: (BOB member since 2006-03-09)