Accessing Pronto Driver ODBC Connection in Infoview

building reports crystal reports
1

We’ve been given some legacy reports that connect to a Pronto database. To access this we were given a specific driver (client coftware) that creates an ODBC connection that the reports hook into. I can get this working on my Laptop (after loading client there), and after loading the driver to the BOE Server I can get the reports to run on the server itself with Crystal, however when I load up to Infoview, the reports don’t run - they just seem to hang. I’m a little confused on what parameters I should have in the database tab in the CMC. My thoughts were:

Database Type: ODBC
Server: FRED — this is the DSN Name …is this right?
User: Database_login
Passwrod: Password

Is it right to have the DSN Name in the Server, or should this be blank?

Any help would be appreciated.

Thanks

mjyoungman :australia: (BOB member since 2006-10-06)

2

Hey,

Yep, for an ODBC connection the DSN name is the server name so you are right. But that doesn`t solve your problem does it. You have tested with CR on the boxi server which is a good test and sounds like your DSN is ok. Only think I could think of is that you setup the ODBC dsn on the server as a user DSN, not a System DSN. Thats not the case is it?

ABILtd :uk: (BOB member since 2006-02-08)

3

G’day,

Thanks for that.

Yes, I’ve set it up as a System DSN…back to the drawing board…

Any other suggestions?

mjyoungman :australia: (BOB member since 2006-10-06)