Data Integrator 3.0 Management console not working

system · July 1, 2008, 1:39pm

we Just installed Data Integrator 3.0 (I guess now is called Data Services), but I’m not able to bring the Management Console web page.

When I click the Data Services Management Console from the Start menu, I get: “The page cannot be displayed” in IE.
And if I type in Firefox “http://myServerName:28080/DataServices/” from my remote PC I get:

HTTP Status 404 - /dataservices
type Status report
message /dataservices
description The requested resource (/dataservices) is not available.
Apache Tomcat/5.5.20

If I enter “http://myServerName:28080/” the Apache Tomcat home page load successfully.

I tried to remove the “admin.xml” file in C:\Program Files\Business Objects\Data Integrator 12\conf" and restart Tomcat, but nothing changed.

thanks for help.

to66 (BOB member since 2007-11-16)

system · July 1, 2008, 3:18pm

Verifie if /dataservices application exist on Apache Tomcat home page, if does not exist you must reinstall Data Service.

fayssal (BOB member since 2008-04-25)

system · September 12, 2008, 11:30pm

Did you figure this out yet? I am having the exact same issue and have re-installed several times with no luck.

nate (BOB member since 2008-09-12)

system · March 12, 2009, 8:39pm

Please let me know if you resolve “HTTP Status 404 - /dataservices” error. I am also getting the same error when I launch web administrator after Data services installation.
Thanks

tinku24 (BOB member since 2009-03-05)

system · March 13, 2009, 1:29am

Did you check the DI/DS services in services.msc ?

gssharma (BOB member since 2006-10-30)

system · March 18, 2009, 6:49pm

I don’t see DI/DS services in services.msc.
I uninstalled DI and re-installed it back, but now I’m getting “The page cannot be displayed” page when I click “Management Console”

to66 (BOB member since 2007-11-16)

system · March 18, 2009, 7:49pm

what is the application server you are using ? is it Data Services shipped tomcat ? if its DS Tomcat then go the Sevices window and check if you have Apache Tomcat 5.5.20 service running, right click on that and click on properties, in the properties page you will see the name of the service as BOE120Tomcat

This is the tomcat on which DataServices is deployed, restart this service and see if its works

also check if you have DataService folder in
C:\Program Files\Business Objects\Tomcat55\webapps folder, if its not there then the DataServices didn’t get deployed correctly

check if you have following war files in C:\Program Files\Business Objects\deployment\workdir\tomcat55\application
DataServices.war
webservice.war
doc.war

open a command prompt, cd to C:\Program Files\Business Objects\deployment and run the following commands to manually deploy the war files
wdeploy tomcat55 -DAPP=DataServices.war deploy
wdeploy tomcat55 -DAPP=webservice.war deploy
wdeploy tomcat55 -DAPP=doc.war deploy

manoj_d (BOB member since 2009-01-02)

system · March 20, 2009, 5:38pm

Hi all,
I had the same issue. Restarted the service, nothing. Checked everything was correctly installed, it was.
At the end I changed the address from

“http://myServerName:28080/DataServices/”

to

“http://localhost:28080/DataServices/”

Solved.

Neotheone (BOB member since 2007-03-27)

system · March 31, 2009, 12:01pm

Hi All

I tried deploying the .war files as mentioned by Manoj_d.

But I am getting the below error in the Command Prompt eventhough I have that mentioned XML file in the path mentioned in the error.

C:\Program Files\Business Objects\deployment>wdeploy tomcat55 -DAPP=DataServices
.war deploy
JAVA_HOME not set, trying C:\PROGRA~1\BUSINE~1\JavaSDK
Using JAVA_HOME=C:\PROGRA~1\BUSINE~1\JavaSDK
Buildfile: wcommon.xml

config:
Loading config.tomcat55
Loading DataServices.war.properties

BUILD FAILED
C:\Program Files\Business Objects\deployment\wcommon.xml:56: Source file does no
t exist.

Total time: 0 seconds
C:\Program Files\Business Objects\deployment>

Manoj_d can you please help me on this quickly

Thank You
Ganesh

ganeshxp (BOB member since 2008-07-17)

system · April 29, 2009, 11:37am

I faced with the same error (HTTP Status 404 - /dataservices ).
I tried to deploy war files manually as manoj_d wrote

But I got the following error message

I don’t know tomcat that well that will be enough to understand this message.
Could anyone help me? Or maybe there is another solution of the problem…
Thanks in advance.

kamin (BOB member since 2007-10-16)

system · April 29, 2009, 1:35pm

I got the same error too…

dcdas (BOB member since 2002-06-17)

system · April 29, 2009, 3:51pm

sorry the commad expects the app name without .war extension try the following

to be on the safer side do a undeploy first and then deploy
wdeploy tomcat55 -DAPP=DataServices undeploy
wdeploy tomcat55 -DAPP=webservice undeploy
wdeploy tomcat55 -DAPP=doc undeploy

wdeploy tomcat55 -DAPP=DataServices deploy
wdeploy tomcat55 -DAPP=webservice deploy
wdeploy tomcat55 -DAPP=doc deploy

manoj_d (BOB member since 2009-01-02)

system · April 29, 2009, 6:48pm

Now I am getting this error:

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Administrator>E:

E:\>CD program files

E:\Program Files>cd business objects

E:\Program Files\Business Objects>cd deployment

E:\Program Files\Business Objects\deployment>wdeploy tomcat55 -DAPP=DataServices
 undeploy
Using JAVA_HOME=E:\Program Files\Business Objects\javasdk
Buildfile: wcommon.xml

undeploy_config:

preconfig:

undeploy:

undeployapp:
Deleting: E:\Program Files\Business Objects\Tomcat55\conf\Catalina\localhost\Dat
aServices.xml
Deleting directory E:\Program Files\Business Objects\Tomcat55\webapps\DataServic
es
Deleting: E:\Program Files\Business Objects\deployment\workdir\tomcat55\deployed
_apps\deployed.DataServices.properties

BUILD SUCCESSFUL
Total time: 1 second
Ant return code: 0

E:\Program Files\Business Objects\deployment>wdeploy tomcat55 -DAPP=DataServices
 deploy
Using JAVA_HOME=E:\Program Files\Business Objects\javasdk
Buildfile: wcommon.xml

config:
Loading config.tomcat55
Loading DataServices.properties

Warning: as_mode property not set. Standalone deployment assumed.


preconfig:

checkargs:
Validating configuration...
Configuration validated!

buildwar:

expand_and_package:
Copying 1 file to E:\Program Files\Business Objects\deployment\workdir\tomcat55\
application

prepareapp:

_appbuildfilecall:

postpackageapp:

predeploy:

predeployapp:

deploy:

deployapp:
Deploying DataServices in conf/Catalina/localhost
Copying 1 file to E:\Program Files\Business Objects\Tomcat55\conf\Catalina\local
host
Deploying DataServices in webapps/DataServices
Created dir: E:\Program Files\Business Objects\Tomcat55\webapps\DataServices
java.io.FileNotFoundException: E:\Program (The system cannot find the file speci
fied)
        at java.io.FileInputStream.open(Native Method)
        at java.io.FileInputStream.<init>(FileInputStream.java:106)
        at java.io.FileInputStream.<init>(FileInputStream.java:66)
        at sun.tools.jar.Main.run(Main.java:184)
        at sun.tools.jar.Main.main(Main.java:903)
Result: 1
Configuring Tomcat as a service...

serialize_conf:

BUILD SUCCESSFUL
Total time: 5 seconds
Ant return code: 0

E:\Program Files\Business Objects\deployment>

Can you help please?

dcdas (BOB member since 2002-06-17)

system · April 29, 2009, 7:56pm

I was able to deploy war file by manually copying them to webapps folder and It works.

dcdas (BOB member since 2002-06-17)

system · April 30, 2009, 7:27am

What I don’t get is why this happens so often. I have never experienced it myself, so what can we change in the installer to make it better?!?! Any ideay? Anybody?

Werner Daehn (BOB member since 2004-12-17)

system · April 30, 2009, 8:26am

I added the JAVA_HOME Windows environment variable manually (I dont know why it wasnt set up before)

JAVA_HOME=C:\Program Files\Business Objects\JavaSDK

Then I reinstalled DS. During installation I chose another answer for Web Application Server question.

I chose the following answer

Instead of

Management console works fine.

As for me both of answers are too close. Thats why there are so many misunderstandings.

kamin (BOB member since 2007-10-16)

system · June 22, 2009, 6:02pm

dataservices.war.properties : file not found

the file added by the data services install is called
dataservices.properties

this is also the case for
doc
webservice

if you rename the properties file to add the .war in the middle, then follow the directions of manoj_d earlier in the thread, you can deploy it manually against an existing BO tomcat installation.

Cirno (BOB member since 2008-07-25)

system · September 3, 2009, 8:45am

Werner

I guess, this problem pops up when we install both BOE and BO DS in the same server machine.

We faced a problem like below

→ Initially, BOE was installed, and the entire stuff was running fine including the CMC

→ Then I went up and installed, BO DS on the same server.
→ My BOE folks started bombarding on me like , since I installed BO DS, their CMC has gone on problem

So did something get clashed up between the TOMCAT app of BOE and BO DS?

ganeshxp (BOB member since 2008-07-17)

system · September 3, 2009, 2:59pm

That’s manoj’s area…

Werner Daehn (BOB member since 2004-12-17)

system · September 3, 2009, 6:29pm

BOE and DS on same machine should work fine, the only that both of these application share is tomcat, there are few issues around this

I will need following information
1 - BOE Version (complete version with SP and FP info)
2 - Data Services version (complete version 12.x.x.x)
3 - Order in which the Products are installed (BOE first, then DS or DS first then BOE)
4 - When prompted for Application Server what option was select

Use BOE Tomcat
Use Pre Installed Web Application server, select Tomcat (and point to BOE Tomcat) – this may create problems

manoj_d (BOB member since 2009-01-02)

Data Integrator 3.0 Management console not working

Please let me know if you resolve “HTTP Status 404 - /dataservices” error. I am also getting the same error when I launch web administrator after Data services installation. Thanks

Please let me know if you resolve “HTTP Status 404 - /dataservices” error. I am also getting the same error when I launch web administrator after Data services installation.
Thanks