Win2K

general discussion
1

Hello everybody, may be i missed this, but does BO either 4.1 or 5.0 been certified for win2k? thanks. daniel
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Listserv Archives (BOB member since 2002-06-25)

2

Although I haven’t seen an official press statement. I have asked several of the technicians while working on open cases. 2 so far have noted that they have test machines that are running office2k and its working fine. With that my conclusion would be that BO would work just peachy on win2k systems. My only reservation would be stating that it would work ok on the win2k servers which I dont’ think anyone is willing to really try out on any sort of production environment :slight_smile: GL and let us know if you try it on any test machines.

Ian

danielazar@YAHOO.COM 02/22/00 19:39 PM >>>
Hello everybody, may be i missed this, but does BO either 4.1 or 5.0 been certified for win2k? thanks. daniel
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3

I talked to a buddy of mine at BO. They say it works on the client side. Don’t even bother with the server products.

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4

There’s a press released on the BO site which states :

"The company plans to support Windows 2000 with an upcoming update release of BusinessObjects scheduled to ship in the coming months. "

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5

any tricks to using Win 2k with webi? we are just experiencing some instability with our new install…

any weird config options?? IIS or NT stuff?

just fishing, but i would consider any advice…

thanks!
brent

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6

Hi, Brent.

I can tell you endless stories about this…

Here are a couple of things you can do:

  1. Set the “Application Protection” parameter in IIS to LOW for the “wi” virtual directory. You may have to hit the “Create” button in that window to enable the parameter settings.
    (The LOW setting forces the WebIntelligence processes to work under the same account as IIS. The default Medium setting makes the processes work under a different space and has been problematic. Business Objects is currently working on a fix for this.)

  2. Increase your system’s page file size to 1.5 times the amount of available RAM. Seems that a possible memory leak can cause instability, but tests have shown that a large swap file size helps.

What exactly are the instability issues you’re experiencing? There may be other things you can do…

Cheers,
Luis Gonzalez
InfoSol Inc.

Listserv Archives (BOB member since 2002-06-25)

7

we were toying with the protecton, but i went higher for a while… not any better (worse, it sounds like)…

we see a DLLHOST process that runs away, and eventually the logon box stops responding… the errors that I see in event viewer follow:

The configuration information of the performance library “C:\WINNT\System32\w3ctrs.dll” for the “W3SVC” service does not match the trusted performance library information stored in the registry. The functions in this library will not be treated as trusted.

then

The server failed to load application ‘/LM/W3SVC/1/Root/wi’. The error was ‘8007053d’.

and finally…

The HTTP server encountered an unhandled exception while processing the ISAPI Application ’

Do those look familiar?

I would be willing to move the WI to a lower level, will pass on the memory settings to our NT support (they’re touchy about configuration changes)…

thanks a ton!
brent

Listserv Archives (BOB member since 2002-06-25)

8

We have seen very similar things (logon button not responding, same error message in the Event Viewer’s System and application logs). We were about re-installing Win2k from the scratch, but oddly enough the system recovered to a stable state after upgrading it from SP1 to SP2 (it seems as if the un-supported does work in contrast to the supported platform!). A second thing that appears to temporarily fixing the problem is issueing a ‘iisreset’ command (should be located in the …\system32 folder). This will kill the hanging w3svc service and reset it (w3svc in the reported state does not respond to a stop request).

hope this helps

wolfgang

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