Version 5 Product Support

Hi All,

I just noticed that once the product announced at its “end-of-life” stage, Worldwide Customer Support will provide maintenance support for a period of 6 months from the stated effective end-of-life date. After this period, an additional 12 months of assistance support will be provided.

Did anyone recevied any announcement on version 5.x? If not, any ideas on when the clock will be starting?

Thanks!

JShih


JShih (BOB member since 2002-08-15)

There has been no announcement. I would bet it lasts until late 2005. But, we’ll find out.


Steve Krandel :us: (BOB member since 2002-06-25)

We were advised last month by our reseller that the last release would be version 5.1.9, out later this year.