BusinessObjects Board

Unhandled Exception Error C0000005

building reports desktopintelligence
#1

Is there an anwer for why I’m getting following error message on Win2000 and Win95 (XP works fine). I’m gettting this error message for all my reports that contains VBA.

thanks

John

1 processor Pentium Family 6 Model 8 Stepping 10
Windows 2000 Workstation v5.0 build 2195 (Service Pack 3)
Physical Total/Avail: 130.528 Kb / 9.920 Kb
Temp directory C:\DOCUME~1\a276799\LOCALS~1\Temp\ (4601677 Kb available)
‘S3 Compatible Display Adapter’ video card
1024 x 768 in true color

Unhandled Exception
Code: c0000005
Description: EXCEPTION_ACCESS_VIOLATION

Call stack:

Module at 0x77a50000: C:\WINNT\system32\ole32.dll v 5.0.2195.6089 [English (United States)]
address: 0x77ab1a09
address: 0x77ab15d6
address: 0x77ab13ea
address: 0x77aad572
address: 0x77a987ac
address: 0x77a7e9af
address: 0xffffffff
address: 0x77b2b0b0

goashland (BOB member since 2003-05-20)

#2

Have you tried a search on BOB, keywords: C0000005, c0000005?

Andreas :de: (BOB member since 2002-06-20)

#3

Yes I tried but did’nt get much luck…

goashland (BOB member since 2003-05-20)

#4

Not much luck meaning?

Andreas :de: (BOB member since 2002-06-20)

#5

None of their suggestion worked

goashland (BOB member since 2003-05-20)

#6

One thing that many people in the forum have noted with that error is that 5.1.3 had some stability problems. It has been suggested to upgrade to a higher version.

minnowshark :us: (BOB member since 2002-09-27)

#7

We have V. 5.1.4

goashland (BOB member since 2003-05-20)

#8

I’m going to post this anyway, just to make sure you’ve really read up on this. Now, I believe I’ve read a resolution which referred to changing a setting within VBA - its not in the thread above - but its on here somewhere - are you hooked?

Nick Daniels :uk: (BOB member since 2002-08-15)

#9

Hi Nick

I have tried each one of your solutions but it did not work for me. One thing that I don’t understand is why it works under XP machine but not on Win2000/Win95. any ideas?

John

goashland (BOB member since 2003-05-20)

#10

Even we are facing the same error. We came to know that there is no way to avoid such a error. It’s bugging us like anything. Sometimes in XP too giving the Unhandled Exception error

peacock (BOB member since 2002-11-07)

#11

When does the error occur? While the VBA code is running? If so, you should single-step through the VBA code to find the specific line of code that is causing the crash. I have found some of those instances in the past, and had to re-write the VBA code to stop the crash.

Dwayne Hoffpauir :us: (BOB member since 2002-09-19)

#12

Just try it out, this is one of the solution. Did you tryout accessing those reports from other machine or using different boid from your machine?

Part of the Business Objects NT profile becoming corrupt, Remove the following registry key:

Solution:-
Go to registry key

“HKEY_CURRENT_USER/Software/Business Objects/BusinessObjects/5.0/ User Prefs”

(When Username signs on to BO again, the key is created with correct values).

This kind of solution already available in our forum.
Good luck.
Venki

venki (BOB member since 2003-01-17)

#13

Not off the top of my head. I would seriously go in search of the VBA setting I mentioned. Look here, on tech support and in the Knowledge Exchange. Also, we used to get the message loads for a variety of reasons in older version especially 5.1.3. We’re been just peachy on 5.1.6. Now that 5.1.7 is out you might like to try it on one PC, to see if it helps you out?

Also, when exactly does the message occur - when you try and open a report? Did you try reinstalling the software?

Nick Daniels :uk: (BOB member since 2002-08-15)