BusinessObjects Board

Unhandled Exception - c0000005

my conterpart did some reports and put into their InfoView. i went to the InfoView and download the report to my server but when i try to open in BO, the exception came out

1 processor Pentium Family 6 Model 11 Stepping 1
Windows 2000 Server (Terminal Server) v5.0 build 2195 (Service Pack 4)
Physical Total/Avail: 2.096.624 Kb / 1.638.520 Kb
Temp directory C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\ (6332400 Kb available)
'1002-4752-27-1028-00D1' video card
   1024 x 768 with 256 colors
------------------------------------------------------------------


Unhandled Exception
  Code: c0000005
  Description: EXCEPTION_ACCESS_VIOLATION

Call stack:
------------------------------------------------------------------
Module  at   0x34960000: C:\PROGRA~1\BUSINE~1\BUSINE~1.0\uitls50.dll  v 5.1.8.51 [English (United States)]
    address: 0x349657b0
Module  at   0x77e10000: C:\WINNT\system32\USER32.dll  v 5.0.2195.6799 [English (United States)]
    address: 0x77e3a2d0
    address: 0x77e16362
    address: 0x77e168a4
Module  at   0x6c370000: C:\WINNT\system32\MFC42.DLL  v 6.0.9586.0 [English (United States)]
    address: 0x6c3ba386
    address: 0x6c3ba3a8
    address: 0x6c3ba3a8
Module  at   0x34960000: C:\PROGRA~1\BUSINE~1\BUSINE~1.0\uitls50.dll  v 5.1.8.51 [English (United States)]
    address: 0x34981f59
Module  at   0x6c370000: C:\WINNT\system32\MFC42.DLL  v 6.0.9586.0 [English (United States)]
    address: 0x6c3b99d5
    address: 0x6c3b88ee
    address: 0x6c3b8afb
    address: 0x6c3e13a8
Module  at   0x77e10000: C:\WINNT\system32\USER32.dll  v 5.0.2195.6799 [English (United States)]
    address: 0x77e3a2d0
    address: 0x77e14730
    address: 0x77e1558a
Module  at   0x77f80000: C:\WINNT\system32\ntdll.dll  v 5.0.2195.6685 [English (United States)]
    address: 0x77fa15ef
Module  at   0x77e10000: C:\WINNT\system32\USER32.dll  v 5.0.2195.6799 [English (United States)]
    address: 0x77e43f21
    address: 0x77e38bb1
    address: 0x77e3eb18
Module  at   0x30930000: C:\PROGRA~1\BUSINE~1\BUSINE~1.0\bodmp50.dll  v 5.1.8.51 [French (France)]
    address: 0x3093111a
Module  at   0x7c570000: C:\WINNT\system32\KERNEL32.dll  v 5.0.2195.6794 [English (United States)]
    address: 0x7c59bc0c
    address: 0x7c5987fa
------------------------------------------------------------------

i read a lot of this problem is due to the corrupt dll. so what should i do next. should go to my cuonterpart server to get that dll and upadte to my server ??


ice (BOB member since 2003-08-13)

Look Here FAQ: Reporter

Sri


Sridharan :india: (BOB member since 2002-11-08)

i believe it should be some dll file that is outdated. so does it mean i need to cover the dll from the other server to my server?


ice (BOB member since 2003-08-13)