Unable to Login to Supervisor as GS in BO 5.1.9

[system]

Hi All,

I’m unable to login to Supervior as GS. There was only one ‘General Supervisor’ account and this account is locked due to someone had tried to login to this account 3 times with wrong Password.

Now I can’t even reset the General supervisor account. Since, I do not the connection details of the BO repository.

But, I do know some of the ‘Supervisor’ account’s login details. Using that, Is it possible to find out the BO repository connection details?

Please help me on this.

Kind Regards,
Manjunath

---

manjunathpb4u (BOB member since 2011-08-28)

[system]

Is there any other way of resetting the GS account. Since, I do not know the connection details of the BO repository.

---

manjunathpb4u (BOB member since 2011-08-28)

[system]

Hi,

You have to have an access to the BO repository tables in order to unlock the Supervisor account.

This FAQ explains how to do it:

FAQ: Supervisor

I have locked my General Supervisor login. Is there any way to reset it? Warning: Direct manipulation of the repository tables can cause damage to your repository and will void your support contract. Do so at your own risk. If you don’t have a second general supervisor, you could try the following SQL run against the security domain database: Update OBJ_M_ACTOR Set M_ACTOR_C_PASSWORD = NULL Where M_ACTOR_C_NAME = <username of general supervisor>; This will set the password for t…

---

Marek Chladny (BOB member since 2003-11-27)

[system]

Thank you

Kind Regards,
Manjunath

---

manjunathpb4u (BOB member since 2011-08-28)