Unable to connect BO

system · February 28, 2006, 10:41am

hi all,
When i am trying to connect Business Objects then i am getting the following error

unhandled Exception
Code: c0000005
Description: EXCEPTION_ACCESS_VIOLATION

Call stack:

Module at 0x65000000: C:\PROGRA~1\COMMON~1\MICROS~1\VBA\VBA6\VBE6.DLL v 6.4.99.69 [Language Neutral]
address: 0x6510bf5c
address: 0x6509adb2
address: 0x65124885
address: 0x65005d4e
address: 0x65005523
address: 0x65004f47
Module at 0x64000000: C:\Program Files\Common Files\Microsoft Shared\VBA\VBA6\APC62.dll v 6.1.89.11 [Language Neutral]
address: 0x6404781b
address: 0x6404162e
address: 0x640583f8
address: 0x6403c290
Module at 0x245c0000: C:\Program Files\Business Objects\BusinessObjects Enterprise 6.5\bin\krptdlg.dll v 65.10.0.1011 [French (France)]
address: 0x245c8b53

Application:

2172 “C:\Program Files\Business Objects\BusinessObjects Enterprise 6.5\bin\Busobj.exe”
current thread 0xBC8
started: Tuesday, February 28, 2006 at 10:33 AM
ends: Tuesday, February 28, 2006 at 10:34 AM
User mode: 1812 ms Kernel mode: 1687 ms

Loaded modules:

0x00400000	C:\Program Files\Business Objects\BusinessObjects Enterprise 6.5\bin\Busobj.exe	 v 65.10.1375.1011 	[English (United States)]
0x00530000	C:\WINDOWS\System32\MSVCIRT.dll	 v 7.0.2600.0 	[English (United States)]
0x00540000	C:\Program Files\Business Objects\BusinessObjects Enterprise 6.5\bin\sessmgr.dll	 v 65.10.1375.1011 	[French (France)]
0x00F20000	C:\Program Files\Business Objects\BusinessObjects Enterprise 6.5\bin\language\boresen.dll	 v 65.10.0.1011 	[French (France)]
0x01130000	C:\Program Files\Business Objects\BusinessObjects Enterprise 6.5\bin\language\userappen.dll	 v 65.10.0.1011 	[French (France)]

…
…

can anyone help me out?

-sri

srikanth.n (BOB member since 2006-02-23)

system · February 28, 2006, 10:47pm

This is a catch-all error. Have you tried doing a Search on keyword c0000005 to see past posts?

There are LOTS, including this one.

Anita Craig (BOB member since 2002-06-17)

system · March 1, 2006, 4:10am

hi anita,
I have seen but i am not get my problem.
Can u sort my problem ASAP.

thnks
sri

srikanth.n (BOB member since 2006-02-23)

system · March 2, 2006, 12:11am

[quote:44057a2e2e=“srikanth.n”]Can u sort my problem ASAP.
[/quote]

Uhhhh – no. I don’t know what’s causing your system to throw up its hands and effectively say that it can’t even tell you what the problem is. And the only ones for whom I do something ASAP are my boss, my colleagues, or my users.

When I’ve had this problem, I’ve looked through past posts, and if I found one that was for my version, I’d see if the fix that someone found helped in my case. Else, I filed a case with tech support.

So, if you can’t find any assistance in past posts here, try filing a tech support case.

Finally, please avoid IM/SMS-type abbreviations. Please take the extra moment to spell out you rather than u, for example.

Anita Craig (BOB member since 2002-06-17)