Problems with Upgrading from 4.1 to 4.1.4

Has anybody experienced problems with reports upon upgrading from 4.1 to
4.1.4?

We are unable to open the report file, with the following error being
generated in BO and reported by Dr Watson;
Exception Number c0000005 (Access Violation)
This works on 3 machines in 4, the only difference being the one machine it
works on has local admin rights. (All machines running NT 4, SP3 or SP4)
Does BO require a specific level of access rights before it will run or do
we have to go back to 4.1 or even ditch the work done so far?

Also, we have some reports which contain multiple tables. A formula will
work in some tables, presenting results, but will not work in others,
displaying blanks!
BO representative said “the service pack will fix that”, but it didn’t. Any
ideas?

Many thanks

Anwar Ali
Business Facilitator
Commercial Reporting Department
Co-operative Retail Services Ltd.


Listserv Archives (BOB member since 2002-06-25)

Are you sure it’s not a NT problem? We very often encounter NT problems (bugs in
Jet-engine, drivers, configuration, rights, etc) being the reaon for
BusinessObjects to crash…

Walter.

“Ali, Anwar” wrote:

Has anybody experienced problems with reports upon upgrading from 4.1 to
4.1.4?

We are unable to open the report file, with the following error being
generated in BO and reported by Dr Watson;
Exception Number c0000005 (Access Violation)
This works on 3 machines in 4, the only difference being the one machine it
works on has local admin rights. (All machines running NT 4, SP3 or SP4)
Does BO require a specific level of access rights before it will run or do
we have to go back to 4.1 or even ditch the work done so far?

Also, we have some reports which contain multiple tables. A formula will
work in some tables, presenting results, but will not work in others,
displaying blanks!
BO representative said “the service pack will fix that”, but it didn’t. Any
ideas?

Many thanks

Anwar Ali
Business Facilitator
Commercial Reporting Department
Co-operative Retail Services Ltd.


Pls report bounces in response to postings to BUSOB-L-Request@listserv.aol.com
Web archives (9am-5pm ET only): listserv.aol.com/archives/busob-l.html
OR search: Mail to listserv@listserv.aol.com, ‘search a_phrase in BUSOB-L’
Unsubscribe: Mail to listserv@listserv.aol.com, ‘unsubscribe BUSOB-L’
====================================


DI Walter Muellner
Delphi Software GmbH, Vivenotgasse 48, A-1120 Vienna / Austria
Tel: +43-1-8151456, Fax: +43-1-8151456-21
e-mail: w.muellner@delphi.at, WEB: http://www.delphi.at


Listserv Archives (BOB member since 2002-06-25)