Problem with printing reports through BCA

Hi Folks,

I have a unique problem. I have scheduled some reports ( about 22) on BCA (unix) to print daily at a remote printer (HP8000 series printer). But sometimes few of them prints with junk characters while at times few of them doesn’t print at all. These reports also get published to Corporate Documents Repository and there I am able to see the refreshed copies daily, thus the reports do run successfully on BCA. We tried to change the printer drivers. We are working with BO Test Suppot but its taking lot of time.

Can anyone of you help me out ?


pravink81 :india: (BOB member since 2004-06-30)

You need to find out the supported printer drivers from business Objects for your environment.

Check whether it is the same printer which gives the problem.


JaiGupta (BOB member since 2002-09-12)

Thanks for answering Jai, but we have checked with tech support. The printer driver is as per what had been advised by them. And its only with this printer that we are facing the problem. There are other reports going to other printers and they are printing fine.


pravink81 :india: (BOB member since 2004-06-30)