BusinessObjects Board

Potential issues due to BST time change this weekend

Hi All
has anyone seen this yet?

Dear TQM Community,

Applies To: All Business Objects Enterprise XI r2 FP6.3 and earlier, and XI 3.1 SP3+ (FP3.1, 3.2, 3.3, 3.4, 3.5 ) Environments.

Please make your SAP Business Object Customers aware that there are potential issues due to daylight saving time changes in EMEA Region on the upcoming weekend !
Last week an issue with Business Objects Enterprise caused a lot of support issues with American customers, when the daylight savings change occurred.
As the daylight savings change affects Europe this week, we expect customers will be experiencing the same issue.

There is a fix that will avoid the problem or steps to follow to recover from the situation if the fix has not been applied prior to the daylight change.

Details can be found in the link below on the SAP Support Portal; the page will be updated with details soon on the fix that was produced last night.

http://service.sap.com/bosap-support

Please pass this information to your customers SAP Business Objects Operation and Support teams.

Best regards,
Christian Bähr

Christian Bähr
Service Architect
SAP Business Intelligence CoE EMEA
SAP AG

Dietmar-Hopp-Allee 16
69190 Walldorf, Germany
T +49 6227 7-61741
F +49 6227 78-26426
M +49 160 90 819 505
mailto:christian.baehr@sap.com

http://service.sap.com/bi


Xavier :ireland: (BOB member since 2006-12-18)

This was a significant problem for some of us here in the US. Try to get the DST Time Zone Update Update Tool and run it before the time change.

See here for more on this topic.


clarence (BOB member since 2005-11-18)