FAQ: Supervisor

:?: I have locked my General Supervisor login. Is there any way to reset it?

:!: Warning: Direct manipulation of the repository tables can cause damage to your repository and will void your support contract. Do so at your own risk.

If you don’t have a second general supervisor, you could try the following SQL run against the security domain database:

Update OBJ_M_ACTOR 
Set M_ACTOR_C_PASSWORD = NULL 
Where M_ACTOR_C_NAME = <username of general supervisor>; 

This will set the password for the general supervisor to null, and therefore the next time you login, you will not need to enter a password. It is recommended that a password is given asap via the supervisor module.

You will also have to set the status of the user login, otherwise even with a null password BusObj will not let you log in.

The status column is in OBJ_M_ACTOR and is called M_ACTOR_N_STATUS. If you set this flag to 1 along with setting the password to null then you should be okay. If this still doesn’t work, make sure you have commited the database update :wink:


Cindy Clayton :us: (BOB member since 2002-06-11)