BusinessObjects Board

Error starting DI: c0000005 EXCEPTION_ACCESS_VIOLATION

Error starting Desktop Intelligence c0000005 EXCEPTION_ACCESS_VIOLATION VBA, etc…
I have all installed on the same machine, server, clients and pm.
I did try to repair, reinstall, etc. there are no posibility to only uninstall desktop intelligence and reinstall again.

Any idea?

Thanks,

Varela


cgvarela (BOB member since 2006-10-26)

That’s a very general error in Windows. It usually means your program is not well-behaved and has accessed memory it shouldn’t have, or perhaps done something else that it shouldn’t have done.

What other programs do you have on this machine? If you don’t want to re-install Desktop Intelligence, you could try uninstalling some of the other programs, but I think it would be quicker to re-install DeskI or perhaps install it on another machine.

Judy


JMulders :us: (BOB member since 2002-06-20)

You might try doing a Search on keyword C0000005 (and maybe one 0 more or one 0 less, people sometimes post with greater and fewer zeroes).

You’ll see many past discussions, such as this one. One of them might help. If not, it’s time for you to place a tech support case.


Anita Craig :us: (BOB member since 2002-06-17)