We are installing e6 here, and getting the new webi up and running for our SQL Server 2000 data, it is, to say the least, frustrating. I’d say hold off for now, as I feel like we are paying to be a beta tester.
We have been able to solve the majority of our issues, but there are still several error messages remaining. Thought that I would post these here, maybe someone has an idea, maybe someone else will have the same problem in the future. I’ll post the fixes here as we find them.
error 1: When attempting to log onto WebI administration console in E6…we receive this error:
“There is either no security domain or one too many. (error:ADC 00075)”
error 2: when trying to log on to webi, via IE5.5 or IE6, we receive this error:
“A system error occurred. (Error: INF 00130) (19999)”
We have techsupport working on both of these right now, I’ll post here when I hear back, or if we figure it out.
This doesn’t help you any, but the general view on here seems to be that you should never use the initial version of a new release in anger. Most people seem to wait for SP1 or even SP2 before upgrading. this is across the whole product suite - not just WebI.
I have seen error number 1, but have not been able to resolve that issue.
I was stuck for a long time on error number 2 “Error: INF 00130) (19999)” You need to copy the bomain.key file to a different locdata directory under nodes. I don’t recall the exact path, but if you just search, you will find another locdata directory.
I had, and solved, both of these problems yesterday. However, I did several things and am not sure which fixed what problem. Here is what I did just before it started working.
Made sure bomain.key was in all instances of C:\Program Files\Business Objects\BusinessObjects Enterprise 6\nodes<server><cluster>\locdata.
(I have 2)
Put it in C:\Program Files\Business Objects\BusinessObjects Enterprise 6\nodes<server><cluster>\shdata just in case.
Rebooted the server.
Hope this helps. If not, I will try to remember what else I did.
Thanks for the try (and it’s the same fix from Tech Support), but it still doesn’t work.
I have 3 different loc data folders, because we set up everything to be saved on another drive/partition, using the cluster preference in the configuration tool.
Actually, I just looked at the cluster preferences, and everything has reverted back to C:/, when I had it set up for E:/. all the files are still located on both drives, and the bomain.key is still present in both.
Make sure you reboot the server, not just log out. Whatever I did to fix the problem yesterday did not take effect until I rebooted.
I was getting both errors you mentioned yesterday. I made the changes and tested. I still got the errors. I, in serious frustration, shut the server down, went to the break room, came back, restarted the server, tested and it worked. Maybe it was going to the break room that fixed it.
If you have the desktop products installed on the server, do they work properly? If you do not have them installed, try installing Supervisor to test. You can always remove it later. This will insure that the bomain.key works properly from the server. If it does not work, you can rebuild it and use the new key.
some other thoughts have occurred to me, and it involves admin rights.
When we setup webi, we created a user (webiadmin) with all the rights needed to create and run webi as a service. However, this user was logged onto the server (this computer), as opposed to the domain. When I log onto the server via TS with the webiadmin, and try to run supervisor, I am unable to connect because this user is not set up as a user in SQL server. When I log onto the server, and domain with my username and pw, I am able to access supervisor and hit the repo. I’m starting to think that one or both of these could be my problem.
prob one - sql server security access
prob two - domain
Yep, that was the problem. BOMain.key files were where they should have been. The administrator account was not setup on the domain. That fixed the problem.
it’s up and running now, and I managed to break it in the first 20 minutes of playing with it.
I’m having the same problems (“There is either no security domain or one too many. (error:ADC 00075)” and “A system error occurred. (Error: INF 00130) (19999)” ) in a webi installation.
Do you mean that it is NOT possible install webi using a local administrator user?
okay. here is just a quick little rough draft of the security settings that I had to make in order to get webi to run in our environment. This won’t be the same for everyone, but we had extra security that I had to go through here. best of luck, and hope this helps.
Jesse
Security Settings
Setting up the WebiAdmin user, to run webintelligence as a service-
-User must be added to the active directory, so that it has access to the domain. -User must be given the following rights:
-Act as part of OS
-Log on as Batch Job
-Log on as Service
-Backup Files and Directories
[b]Login information for running webi as a service:[/b]
-Stop webi server (start/programs/business objects/stop server)
-Open webi configuration tool (select custom)
-Update Service Parameters
-Ex: login: domain = (insert your domain here), User Name = WebiAdmin, Password = *******
Admin groups that WebiAdmin user must be a part of:
You will need to go through your active directory and figure out what groups the administrator account will need to be a part of. Dont forget the account that lets you visit the web. But these are different for everyone.
Distributed COM Configuration Properties:
-Launch DCOMCNFG via DOS prompt.
-Select BusinessObjects.server, and click properties -Select ‘Default Security’ tab and add WebiAdmin user to the:
-Default Access Permissions
-Default Launch Permissions
-Default Configuration Permissions
IIS Properties will need to be setup for Webintelligence:
-Open IIS directory for wiasp
-Right-click the wiasp app directory and choose Properties. Make sure there are execute permissions set.
-Set to Scripts Only
-A window will appear asking if you would like to apply these changes to the subfolders under wiasp, select all of them, and do so.
-Go to bin under wiasp and right-click and choose properties. Make sure the execute permissions are set.
-Set to Scripts and Executables
-Follow the above steps for the webiadmin directory just as above.
-Reboot server
In this moment I am not able to find the Windows panel where I can add rights to a user (a local user, not a domain user)… I suppose I should start from Control Panel -> User Account…
I simply want to create a local user (!= Administrator) with the proper rights to install webi.
If I create a user and I insert him into the Admin Group is it ok? Does he inherit all the rights he needs?
I have meet the same two problem,when i copy the bomain.key file to the dirctory,the wi server could not start,but when i del the bomain file,the wi server could start,however,the problem still exist.
when i update the service parateter,i logon with administrator,the configuer had been successful,but i could not start the wi server,i had rebooted the server.
if you go to your services on the web server you’re using, and see the webi service, ‘webintelligence cluster service’, it shows the service, but says that it is stopped? If so, then you may want to check some of the other administration issues I’ve listed above, we had similar problems in getting webi to run. If the service says ‘started’ under the status, then you’re good to go, and webi is running, even though the webi icon in the systray says ‘stopped’ (known bug).
i appreciated you give me help,yes,in service panel,the "wi service"had been started successful,but the icon on the desktop still gray and stopped.If it was a known bug,It meant that the service had been started in fact,wasn’t it?
However,when i used the ADMINISTRATOR account,the problem still exist,and i used supervisor accout to logon the Wiasp,it said that the server have not been started.