DeskI crashes at some installations when saving a report on a network drive; interestingly, this happens only with some installations.
I have searched the BO Knowledge Base and found a possible solution proposed by BO: making sure that the user has admin rights (read/write) on the network drive.
These users do have these rights, DeskI crashes anyway (c0000005, EXCEPTION_ACCESS_VIOLATION).
Do you have some proposals what else I could try?
Thanks!
SFL (BOB member since 2007-06-15)
[Moderator Note: Moving from General Discussion to Desktop Intelligence - MichaelWelter]
Here’s a possible solution in BOB’s Downloads.
MichaelWelter 
(BOB member since 2002-08-08)
In our case DeskI also crashes when just saving the report (as well as “Save as…” ).
BTW: concerning the write/read access: say, drive N: is the network drive. Does the user need write/read access to the entire drive or is it sufficient to have write/read access to, say, N:\BO-Documents ?
Thanks!
SFL (BOB member since 2007-06-15)
Try deleting all the files in the WINDOWS\TEMP folder - check to see if any other temp folders are used and delete the files there too. You will need to shut down Deski first.
This worked for me.
Jim
jfilippi (BOB member since 2008-06-09)