What version are you on ?
I am running 6.1a and the comments appear correctly if this is what you are looking for:
ISR Customer History Report
This report displays a CCN customer's order and related shipment history information. The report is "prompted" requiring key entry of a customer's CCN number when the report is run (refreshed).
Domain: Document
From: salesadmin
Date: 04/16/2004 02:01:03 PM
Size: 133 K
Edit Delete Properties
From the Corporate Docs menu, view details option. They also show up when I select the document properties. Have you tried to refreshed the list?
The descriptions are stored in multiple records each storing 255 bytes. It looks as if you are missing the first entry. If you are seeing the full description using full client then it sounds like a bug in the Webi software and there may not be any workaround and you may have to open an issue with tech support.
The algorithm for the DESCRIPTIONS (File / Properties) in B.O. Enterprise 6 and WebIntelligence 6 is the following:
IF LENGTH(DESCRIPTION) < 255 THEN PRINT DESCRIPTION;
IF LENGTH(DESCRIPTION) >= 255 THEN PRINT SUBSTR(DESCRIPTION, 255, LENGTH(DESCRIPTION)-255)
I am not sure if the number is 255 or 254…
EXAMPLE NO. 1:
Description = ‘This is a test’
WebIntelligence 6.1b writes: This is a test
EXAMPLE NO. 2:
Description = ‘Questo Report illustra una sintesi ed un dettaglio dei soli Allarmi Ericsson TACS DECODIFICATI. La prima cartella contiene la sintesi totalizzante gli Allarmi DECODIFICATI raggruppati per SLOGAN, mentre con la seconda cartella risulta possibile scendere in dettaglio e visualizzare il singolo Allarme DECODIFICATO.’
WebIntelligence 6.1b writes:
ere in dettaglio e visualizzare il singolo Allarme DECODIFICATO.
Thanks for your cooperation, the number ‘255’ helped me to understand!
BTW, I had this same issue with the Universe description and there is the same 255 character limit on that. I had opened a case and Tech Support told me about the limit. I had to type it in Word to keep track of how many characters I had and then copy and paste it into Designer.