DAS - User XXX Cannot Connect To Security Domain

Hi,
We have been plagued with this error, ever since we upped the number of concurrent jobs in the DAS from 1 to 2. Although it may be possible to automatically recover from this by using the re-try option, there were other reasons for not wanting to use this.

We have finally found a suitable work-around by using database rules (triggers) to update the status of failed jobs, and re-submit them.

We trigger the update when we see ds_pending_job rows updated from job_status 3 (running) to job_status 1 (failed), and where the new job_error field is set to 2033. When this occurs, we simply update the job_status field to 2 (waiting) and the job_error to 0.

Although other people have reported this “feature”, and the suggested cure was to reduce the number of concurrent jobs, reducing from 2 to 1 was a bit restrictive.

I wondered why we get this problem so frequently with only 2 concurrent jobs. We are using 4.1.2a against an Ingres repository, with DAS running as a service on NT4.

Incidentally, we use another trigger to take a copy of the ds_pending_job row into another table for historical analysis. Using this we can keep the ds_pending_job table tidy, yet report on job run times etc.

Regards,

Rob Blackmoor
Project Manager
Tarmac Heavy Building Materials UK Ltd.


Listserv Archives (BOB member since 2002-06-25)

Rob,

The reason for this error is that the objects.lsi file. When 2 BO sessions (it is invoked in “blind” mode in DAS as you might know) access this file to update security info, it results in this error. The solution - upgrade to 4.1.3 and install CSP22. I have 4 concurrent jobs running and it works fine, if that is of any assurance…

Good luck.
-Sai

Rob Blackmoor …
Snip…

We have been plagued with this error, ever since we upped the number of concurrent jobs in the DAS from 1 to 2. Although it may be possible to automatically recover from this by using the re-try option, there were other reasons for not wanting to use this.
…Snip


Listserv Archives (BOB member since 2002-06-25)

Rob:

I have run into the same issue. The final solution was to upgrade to 4.1.3 CSP #22. I can now run 5 concurrent tasks. Also, you should specify the error recovery in the Doc Agent Server. Select the advanced tab in DAS and set the retry box to 10 and the interval to 15 minutes. This works well especially if you have numerous reports that have varying query times.

Best of Luck…
Beth A. Schwenzfeier


Listserv Archives (BOB member since 2002-06-25)