I have been receiving an error message on a task that has never had error messages before.
The error on the processed task is “Cannot refresh document”
If I look at the database tables, I see that the error number is 2013…does anyone know what this means (it is a little vague)
I have the document outlining error messages, however it does not give enough information for this particular case, nor do any of the situations apply in this case.
Any suggestions?
Tim K Heuer
PacifiCare Health Systems
(714) 825-5702 - office
(800) 946-4645 pin 1404017 - pager heuer_tk@exchange.phs.com
We received the same message as you. STATUS_ABANDONED_WAIT_0. It happened when our primary went down and the secondary tried to take over and run reports. When the secondary ran the reports they would always fail with the above error message.
We contacted BO support and they guessed that changing the HEAP settings would resolve the problem.
In the meantime, we have moved the secondary to a different machine (one which successfully served as backup DAS previously). We didn’t have high confidence in the solution because both SECONDARY machines had the same HEAP settings. So how was one successful at running reports and one was not?
Sorry I am no help, but wanted to commiserate.
Michael Lavin
FleetBoston Financial
______________________________ Reply Separator _________________________________ Dear All
I’m wondering if any of your have come across the following error messages within DAS ?
STATUS_ABANDONED_WAIT_0
INVALID EXIT CODE
I have looked in the Document Agent Bible to no avail and have also searched the Business Objects technical web site with the same results.
We are running BO 4.1.5 on NT 4 accessing an Oracle 8 database.