Our webi server 6.1a which is on AIX generates the core dump and goes down, quite often. and then we have to reconfigure the ORB to bring it back again.
We have logged a case with BO and sent across all the relevant information, but have not heard from them.
Description
SOFTWARE PROGRAM ABNORMALLY TERMINATED
Probable Causes
SOFTWARE PROGRAM
User Causes
USER GENERATED SIGNAL
Recommended Actions
CORRECT THEN RETRY
Failure Causes
SOFTWARE PROGRAM
Recommended Actions
RERUN THE APPLICATION PROGRAM
IF PROBLEM PERSISTS THEN DO THE FOLLOWING
CONTACT APPROPRIATE SERVICE REPRESENTATIVE
Detail Data
SIGNAL NUMBER
4
USER’S PROCESS ID:
1638400
FILE SYSTEM SERIAL NUMBER
11
INODE NUMBER
23615
PROGRAM NAME
WISessionManager
ADDITIONAL INFORMATION
??
??
??
??
??
exit 88
??
??
??
??
??
__start 8C
Unable to generate symptom string.
Description
SOFTWARE PROGRAM ABNORMALLY TERMINATED
Probable Causes
SOFTWARE PROGRAM
User Causes
USER GENERATED SIGNAL
Recommended Actions
CORRECT THEN RETRY
Failure Causes
SOFTWARE PROGRAM
Recommended Actions
RERUN THE APPLICATION PROGRAM
IF PROBLEM PERSISTS THEN DO THE FOLLOWING
CONTACT APPROPRIATE SERVICE REPRESENTATIVE
Detail Data
SIGNAL NUMBER
4
USER’S PROCESS ID:
26050
FILE SYSTEM SERIAL NUMBER
17
INODE NUMBER
165894
PROCESSOR ID
0
CORE FILE NAME
/webi/Enterprise6/bin/core
PROGRAM NAME
wiqt
ADDITIONAL INFORMATION
??
_specific 134
pthread_e 154 pthread F8
??
yes, we are able to open full client document, but for no reason at times it generates the dump and goes down, then we have to reconfigure the orb to bring it up