Can't see the universe objects in Java Query Panel

I just set up 2 new users that will be creating queries and reports. After they log in to InfoView and select New Document plus the universe, they cannot see the class/objects tree in the Jave Query Panel. I have enabled almost everything in Supervisor concerning Webi. Would appreciate any help. :wink:


korzel :us: (BOB member since 2004-01-20)

Kevin,

Are you sure that the Java query panel loaded onto their machines? They may not have the proper rights to let it install. Try logging into their machines using an administrator account, and see if it will work then. If you can get it load once as administrator, they will be able to use it after that, logged in as themselves.


MichaelWelter :vatican_city: (BOB member since 2002-08-08)

Do they have a supported version of the JVM?


Steve Krandel :us: (BOB member since 2002-06-25)

Have you checked the restricted objects in the Supervisor?

And the domain?

Please remove all the restrictions in Supervisor, and try again.

Then, let us know.

:wink:


Christian Konrads :it: (BOB member since 2004-07-21)

I tweaked a permission setting in Supervisor and this fixed the situation. In the Configuration tab, for Web Intelligence Command Restrictions/Administration, there is a setting called “Download 3-Tier Business Objects” that was disabled. I set to enable and things were fine. The description of this setting is a little mis-leading but this seemed to be the fix.

Thanks for you replies. :roll_eyes:


korzel :us: (BOB member since 2004-01-20)

Are you sure that was it? That feature is what enables the download of ZABO. It is supposed to have nothing to do with the problem you are having.

I’d be concerned that you now have opened the door for people to load software you don’t want them to have.


Steve Krandel :us: (BOB member since 2002-06-25)