A recently installed site can create new reports with their custom
universe
but cannot refresh an existing report. When they try to refresh an
existing report, they get “cannot find custom universe”.
George,
Did the reports that give the error by any chance get created on
the universe when it was in a different domain? (For instance accept
i.s.o. production). The report not only remembers the name of the
universe, but also the repository it was on (and the connection it
used). When they no longer have access to this universe/repository, they
get this error.
Hope this helps,
Marianne Wagt
IDETA
The Netherlands
Listserv Archives (BOB member since 2002-06-25)