Broadcast Agent will not stay online

Hi all,
I am having a problem with Broadcast Agent 5.0.1 I can get it to come up and process jobs during the day but some time during the night BCA becomes inactive. In the morning I can start up the Administrator and re activate the monitor. My question is why will it not stay up and running. I have checked the services and the rights on the account BA and WebI are using. Any help would be great.

Thanks
Jim Lafferty


Listserv Archives (BOB member since 2002-06-25)

Any chance there is a backup running over nite? Bo has a script (a pair of AT commands) to restart BCA at some set time, after the backup would have run… just a thought

Good Luck,
Brent

  • the service is: BusinessObjects\BO5\Server\System
    2.5\Bin\WINotify.exe -Start

Hi all,
I am having a problem with Broadcast Agent 5.0.1 I can get it to come up and process jobs during the day but some time
during the night BCA becomes inactive. In the morning I can start up the
Administrator and re activate the monitor. My question is why will it not
stay up and running. I have checked the services and the rights on the
account BA and WebI are using. Any help would be great.


Listserv Archives (BOB member since 2002-06-25)

Any chance there is a backup running over nite? Bo has a script (a pair of AT commands) to restart BCA at some set time, after the backup would have run… just a thought

Good Luck,
Brent

  • the service is: BusinessObjects\BO5\Server\System
    2.5\Bin\WINotify.exe -Start

I have the same problem with the DAS in BO 4.1.4. Do you know if the same AT commands exists for BO 4.1.x ?


Listserv Archives (BOB member since 2002-06-25)

The AT command is available, but I am not sure of the service name for DAS - you should be able to see that in your Task Manager…

Good Luck,
Brent

I have the same problem with the DAS in BO 4.1.4. Do you know if the same AT commands exists for BO 4.1.x ?


Listserv Archives (BOB member since 2002-06-25)

At 09:28 10/03/2000 -0500, you wrote:

The AT command is available, but I am not sure of the service name for DAS - you should be able to see that in your Task Manager…

Good Luck,
Brent

I have the same problem with the DAS in BO 4.1.4. Do you know if the same AT commands exists for BO 4.1.x ?

Our Das is running on a NT server (not as a service). My problem :

The DAS looses the connection with repository every sunday (offline backup). But if I want to reconnect to the repository on monday morning it’s impossible → I have to exit the DAS and relogin.

It’s simple to program an AT command to start the DAS. But I don’t know how to kill the hold DAS session before create a new one. Do you know how to kill a process under WINNT ?

TIA


Listserv Archives (BOB member since 2002-06-25)

Why yes, I do…

Same command as before, but use - STOP instead of the start… If that doesn’t work, you may be able to do a KILL and process name / number…

Good luck,
Brent

The DAS looses the connection with repository every sunday (offline backup).
But if I want to reconnect to the repository on monday morning it’s impossible
–> I have to exit the DAS and relogin.

It’s simple to program an AT command to start the DAS. But I don’t know how to kill the hold DAS session before create a new one.
Do you know how to kill a process under WINNT ?


Listserv Archives (BOB member since 2002-06-25)

If you database is going down each night for backups then this would explain it since whenever your database goes down then you have to reactivate the Agents.

ian

Jim Lafferty jflafferty@AERAENERGY.COM 03/09/00 05:07PM >>>
Hi all,
I am having a problem with Broadcast Agent 5.0.1 I can get it to come up and process jobs during the day but some time during the night BCA becomes inactive. In the morning I can start up the Administrator and re activate the monitor. My question is why will it not stay up and running. I have checked the services and the rights on the account BA and WebI are using. Any help would be great.

Thanks
Jim Lafferty


Listserv Archives (BOB member since 2002-06-25)

Why yes, I do…

Same command as before, but use - STOP instead of the start… If that doesn’t work, you may be able to do a KILL and process name / number…

STOP Process_ID/Name → doesn’t work
KILL process_ID/Name → doesn’t work

Stop and Kill are not recognized as winnt commands… No entry for ‘stop’ or ‘kill’ in Windows Help.

Thanks for your help
I’ll ask to my NT administrator as soon as possible and post her response here (positive or negative).


Listserv Archives (BOB member since 2002-06-25)

Same command as before, but use - STOP instead of the start… If that doesn’t work, you may be able to do a KILL and process name / number…

STOP Process_ID/Name → doesn’t work
KILL process_ID/Name → doesn’t work

And it’s normal, you spoke about :

  • the service is: BusinessObjects\BO5\Server\System
    2.5\Bin\WINotify.exe -Start

We need to speak the same thing first… i’m sorry.

As we use BO 4.1.4, your tip is not (yet) useful for us.

We need an other solution.
I have a paper from the support web site (resolution entry 717) and i’ll study how to use DAS as a service and the NT commands NET START and NET STOP…


Listserv Archives (BOB member since 2002-06-25)

In NT I think you’ll find it’s

NET STOP process_name.

Darren.

Same command as before, but use - STOP instead of the start… If that doesn’t work, you may be able to do a KILL and process name / number…

STOP Process_ID/Name → doesn’t work
KILL process_ID/Name → doesn’t work

Stop and Kill are not recognized as winnt commands… No entry for ‘stop’ or ‘kill’ in Windows Help.

Thanks for your help
I’ll ask to my NT administrator as soon as possible and post her response here (positive or negative).


Listserv Archives (BOB member since 2002-06-25)

I realize that process is not named right (eg, I gave you the Broadcast Agent equivalent), but that is why I said to look in your Task Manager - that will show you the service name and number for the DAS.

KILL is a valid NT command, you may not have access or the correct pathing / service - we have used this in our environment for a variety of tasks…

Brent

STOP Process_ID/Name → doesn’t work
KILL process_ID/Name → doesn’t work

And it’s normal, you spoke about :

  • the service is: BusinessObjects\BO5\Server\System
    2.5\Bin\WINotify.exe -Start

We need to speak the same thing first… i’m sorry.

As we use BO 4.1.4, your tip is not (yet) useful for us.

We need an other solution.
I have a paper from the support web site (resolution entry 717) and i’ll study how to use DAS as a service and the NT commands NET START
and NET STOP…


Listserv Archives (BOB member since 2002-06-25)

These may only be available if you load the resource kit - that may be the disconnect, but I use these on a frequent basis:

Tlist - shows the running tasks
Kill - stops an executing task
Rkill - same as above, remoteley
AT - schedule a task

If you don’t have this loaded, you really should at least consider…

Brent

In NT I think you’ll find it’s

NET STOP process_name.

Darren.

Same command as before, but use - STOP instead of the start…
If that
doesn’t work, you may be able to do a KILL and process name /
number…


Listserv Archives (BOB member since 2002-06-25)

I realize that process is not named right (eg, I gave you the Broadcast Agent equivalent), but that is why I said to look in your Task Manager - that will show you the service name and number for the DAS.

KILL is a valid NT command, you may not have access or the correct pathing / service - we have used this in our environment for a variety of tasks…

Yes , KILL is a valid instruction when you hava installed the NT 4.0 RESSOURCE KIT…

But my collegue has found an other solution. Go to http://wwwthep.physik.uni-mainz.de/~frink/nt.html Search for the CLOSE tool.
it closes any application based on the named of the windows → CLOSE “Document Agent Server*”
will close the DAS window

1/ I have a tool to ‘kill’ the DAS.
2/ I can start the DAS

1 + 2 = i’m ready

Hope this can help some others users.
Don’t forget you do that at your own risk, etc. etc.


Listserv Archives (BOB member since 2002-06-25)

We have an application call Patrol. This application will sniff each of our servers and restart any services that are not currently active. I checked with our DBA and they only take the Oracle database down on Sat. for a complete backup. During the week they do “HOT” backups, the database is not taken down for incremental backups. As I stated earlier Broadcast Agent works great during the day but when I check it in the morning I need to go into the Administrator and activate BCA. I assume that Patrol is doing what is refered to as AT commands to restart the Webintelligence and Webintelligenc orb services. Both of these services are activated on the server when I check them in the morning. Do I need to schedule a stop and restart of these services each night?

Thanks
Jim Lafferty


Listserv Archives (BOB member since 2002-06-25)

Exactly… you can do an AT servicename - stop and AT servicename -start

Something like:

at E:\Program Files\Business Objects\Server\System 2.5\Bin\WINotify.exe -Stop
at E:\Program Files\Business Objects\Server\System 2.5\Bin\WINotify.exe -Start

good luck,
Brent

We have an application call Patrol. This application will sniff each of our servers and restart any services that are not currently active. I checked with our DBA and they only take the Oracle database down on Sat. for a complete backup. During the week they do “HOT” backups, the database is not taken down for incremental backups. As I stated earlier Broadcast Agent works great during the day but when I check it in the morning I need to go into the Administrator and activate BCA. I assume that Patrol is doing what is refered to as AT commands to restart the Webintelligence and Webintelligenc orb services. Both of these services are activated on the server when I check them in the morning. Do I need to schedule a stop and restart of these services each night?

Thanks
Jim Lafferty


Listserv Archives (BOB member since 2002-06-25)

Thanks I’ll give this a try and let you know.

Jim Lafferty


Listserv Archives (BOB member since 2002-06-25)