Issue: We have upgraded the BO Server from 4.1 to BO 4.2(Tomcat web server)
The BO URL https://www.servername:8443/BOE/BI which is working fine but the external users use https://companyname.com/BOE/BI. But this URL is not working, which takes longer time to load and fail to load any page and which does not display any error.
Is it any configuration issue?
Please assist me in this regard.