BusinessObjects Board

BO 5.1 with Oracle 9i - c0000005 - cube50.dll error

general discussion
#1

Hello,
Im having some problem since I migrate form oracle 8i to 9i. Im using BO 5.1 and when I try to open one specific report this error message appear.

1 processor Pentium Family 6 Model 6 Stepping 5 Windows 2000 Workstation v5.0 build 2195 (Service Pack 4) Physical Total/Avail: 129.584 Kb / 17.860 Kb Temp directory c:\temp\ (599073 Kb available) ‘Unknown’ video card
800 x 600 with 65536 colors

Unhandled Exception
Code: c0000005
Description: EXCEPTION_ACCESS_VIOLATION

Call stack:

Module at 0x31c60000: C:\Program Files\Business
Objects\BusinessObjects 5.0\cube50.dll
address: 0x31c8f629
address: 0x0012e428
address: 0x072a943e

Somebody knows if BO5.1 is compatible with Oracle 9i?
Any idea?

Thanks
FMO

fmoreno (BOB member since 2006-07-20)

#2

The Unhandled Exception means that a problem came up that the code didn’t expect, and couldn’t handle. It crashed.

I suggest that you try doing a Search using keyword c0000005 to see if any past discussions help you.

Anita Craig :us: (BOB member since 2002-06-17)

#3

Anita, before creating the case I read a lot of answers in the forum about this error. No one helps.- Do you know in BO 5.1 in compatible with Oracle 9i? Any idea?

Thanks!
Federico

fmoreno (BOB member since 2006-07-20)

#4

Hi Federico,

you can check supported versions of OS, DBs, … by yourself in PAR (Product Availability Report).

PAR for BO 5.x can be found here.

And PAR for BO 6.x can be found here.

Marek Chladny :slovakia: (BOB member since 2003-11-27)

#5

Marek,
I checked the PAR for 5.x and it says “Product Avialability Report for BusinessObjects 2000 Products”. BO 2000 includes versión 5.1.6?

thanks for your time and the links.
Federico

fmoreno (BOB member since 2006-07-20)

#6

BO 5.1.6 is basically BO 5.1 SP6. So you need to check PAR for SP6.

Marek Chladny :slovakia: (BOB member since 2003-11-27)

#7

It’s great that you searched first – it’s always wise to say so! Did you actually see this part of the thread of the big c000005 discussion? Someone specifically had the same problem with cube50.dll and SP6 as you mentioned. Perhaps there’s a hotfix for it, or perhaps it’s a bug that you have to upgrade to get past.

However, this is a forum – you create topics for discussion here, not cases. You only open cases with official Tech Support. :wink:

Anita Craig :us: (BOB member since 2002-06-17)