I have been trying to install Broadcast Agent and have been running into a problem. The install appears to work correctly but when I logon to Adminstrator, I get “Cluster Manager lacks the privileges to perform a logon”. I started receiving this error when I switched the Webintelligence Orb and WebIntelligence Manager services to use the administrator ID and password used in servconf.exe instead of the system ID (to fix an earlier problem.) The administrator ID is the same one used during the BCA install, the same ID used when configuring the middleware, and the ID I am logged onto NT with. The ID is part of the Administrators group and has the Backup & restore files, Logon as batch job, Logon as a service, Logon on locally, and Act as part of the operating system privileges. I have checked DCOM security and the user is in all three security tabs with maximum rights. I have checked and updated the path variable to contain all of the WI variables. I can logon to Console as the BCA, so I know the BOMAIN.KEY file is correct. I have heard that there are quirks to INFORMIX as a repository database, which may be part of the problem. The configuration is:
Windows NT SP5
Informix Online v7.1 using Informix-Connect v7.2 as middleware BO version 5.0.1
I have done a complete reinstall and rebooted the machine several times. Any suggestions?
Kimm Calhoun
Zep Manufacturing
Data Warehousing
(404) 603-7604
I have a stupid idea… have you tried disconnecting the BCA from administrator and then re-connecting it? eg, under the broadcast agent manager, from the Webi admin panel on the cluster manager? Maybe something needs to get reset…?
Brent
I just suggest this since the error mentioned the cluster manager, not the BCA box / nt…
Make sure that your WebI services are using This Account using the same id as in the install:
Go to Control Panel…Services and click on each WebIntelligence service (WebIntelligence Manager and WebIntelligence ORB) and click on Startup. Make sure that both services are using “This Account” and browse for the NT administrator id in the local domain you identified in the installation.
Also, one quirky thing about Informix and WebI is that the Informix client must be installed before WebI. I think I got the same error you did when the Informix client wasn’t installed first.
BO tech notes suggest one more thing… can you verify the 2 webi services are connecting correctly? Eg, control panel, services, wiorb, etc… verify that they connect using the account / password you are expecting? The user that maybe created the repository?
Just a thought - I was looking for another error, saw this not (bca / informix in title, couldn’t resist sending)…
Good luck,
Brent
I have been trying to install Broadcast Agent and have been running into a
problem. The install appears to work correctly but when I logon to Adminstrator, I get “Cluster Manager lacks the privileges to perform a
logon”. I started receiving this error when I switched the Webintelligence
Orb and WebIntelligence Manager services to use the administrator ID and
password used in servconf.exe instead of the system ID (to fix an earlier
problem.) The administrator ID is the same one used during the BCA install,
the same ID used when configuring the middleware, and the ID I am logged
onto NT with. The ID is part of the Administrators group and has the Backup
& restore files, Logon as batch job, Logon as a service, Logon on locally,
and Act as part of the operating system privileges. I have checked DCOM
security and the user is in all three security tabs with maximum rights. I
have checked and updated the path variable to contain all of the WI variables. I can logon to Console as the BCA, so I know the BOMAIN.KEY file
is correct. I have heard that there are quirks to INFORMIX as a repository
database, which may be part of the problem. The configuration is:
Windows NT SP5
Informix Online v7.1 using Informix-Connect v7.2 as middleware BO version 5.0.1
I have done a complete reinstall and rebooted the machine several times.
Any suggestions?
Kimm Calhoun
Zep Manufacturing
Data Warehousing
(404) 603-7604
We’re currently trying to get BCA up and running on an NT4.0 server running SP6a. The software installed correctly, we can run the administrator, log in and everything, but BCA does not see the repository.
The repository is sitting in an Oracle 8.1.7 database on a Unix host.
The user we’ve installed BCA to work under has full Admin privileges on the NT box, though is unknown in the network domain.
There is a scheduler defined in the repository through BO Supervisor.
The repository DB name is correct in the TNSNAMES file. We can connect from the NT box to the database using SQLPlus, but the BCA administrator comes up with USR0045 error (Repository not found) when trying to refresh the list of schedulers. We installed designer to see if it could see the repository…it can’t. So it’s obviously more than just BCA.
We have examined the registry, and while there is some detris there from old installations of Oracle, BO seems to be pointed to the right place to find the current Oracle Home (the old Oracle Homes don’t even exist anymore).
The BOmain.key file is a direct port from our “master” install disk and is identical to all of the other working versions. The file was created on a Win98 machine, however, does this have any effect?
We’ve combed the online resources and tried the solutions we’ve seen there, but to no avail.
Help! Is there anything else we should be trying, short of formatting the drive and reinstalling NT (not an option)?