We are facing a problem while pulling out the BOI user module. We have created a universe and exported it. When we try to open it in the user module, it gives the error “The document domain account is different. You cannot import your list of values”.
Then we tried to go back to universe and view the list of values for different objects when it gave the error “you are not granted on universe. Please contact your administrator”.
We presume that somewhere we are not having permission. Could you please help us in this issue.
I have seen this problem happen when you have the document domain on a SERVER different from your universe domain. Check if the User Id that you have granted access to both the domains have access (we use ALS and therefore have an Id aliased to DBO).
If you have both the domains in the same SERVER, then I have seen the problem disapper simply by re-exporting the universe. Also, make sure that the User Id has the right permissions.
-Sai
Aravind wrote:
We are facing a problem while pulling out the BOI user module. We have created a universe and exported it. When we try to open it in the user
module, it gives the error “The document domain account is different. You cannot import your list of values”.
Then we tried to go back to universe and view the list of values for
different objects when it gave the error “you are not granted on universe. Please contact your administrator”.
We presume that somewhere we are not having permission. Could you please help us in this issue.