We have 4.x documents that are running in Document Agent and distributing to a Web Server. When we run these reports through Broadcast Agent, the log has a status of successful, but if you look at the web server were the results are supposed to be distributed, there are no HTML pages.
If we save the report in 5.x and re-schedule it, then Broadcast Agent works correctly and the results are sent to the Web Server.
I didn’t think you had to reschedule reports when migrating from Document Agent to Broadcast Agent.
When we run these reports through Broadcast Agent, the log has a status of successful, but if you look at the web server were the results are supposed to be distributed, there are no HTML pages.
We had exactly the same problem. Some of our V4 reports ran Ok and produced the HTML but on the whole they didn’t. After speaking to tech support they said they had seen similar things happen and the only solution they knew was to resubmit them (in either V4 or V5). All reports worked after resubmitting. In our case it wasn’t so bad as we didn’t have a great number scheduled but it would have been a right pain if we had.
Regards
Jonathan
Project Leader
Group Medical, Regulatory and Product Strategy IS.