BusinessObjects Board

1861180 - Collecting an end to end trace in BI Platform 4.x - customer instructions and best practice

Hi All
I’m following the steps in this notes however when i run the starter gui it open a blank explorer window but then throws an error.
Error occured while starting the plugin!
and then
Loading Plug-in in child process failed.
Please assist i have updated my hostfile on my Pc and also made sure that I have the correct version of IE.

Thanks in advance
Aadiel